Digital Business Analyst

As a Digital Business Analyst, you will have a key role in the development lifecycle.....

As a Digital Business Analyst, you will have a key role in the development lifecycle of a specific App and the Website. This role will lead on defining the customer journeys and systems requirements of functional changes across the platforms. You will work within a ‘squad’ comprising of an internal Technical Product Managers, BAs and external developers.

A year exposure of direct experience to a role as a business analyst will be considered. They have training available. Whilst the BA would be directly reporting to the head of customer technology, the day-to-day work would be working with a Technical Product Manager and 2 other BAs who would be working on releasing new app features. So lots of support.

The work environment is very fast-paced environment with deadlines to deliver so any candidate would need to work at 100% capacity and be a quick learner.


  • Attend and participate in workshops with internal and external stakeholders to understand business requirements
  • Document detailed requirements, translating them to user stories
  • Write UA criteria for User Stories and Epics, full testing scripts where appropriate
  • Engage with internal teams on the technical capability and restrictions of backend systems
  • Act as a 2nd line support with pro-active problem management of live issues
  • Train end users on new functionality, including writing training document

This is a permanent role, based in Soho for 2 days a week and 1 day in Uxbridge which has on site parking. The package is to £35,500 and a car allowance of £5,700 so comes in £42/42k range, holiday, pension and lots of other good perks.


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